Fun: Microsofts Genuine Advantage Support
September 29th, 2006
2 comments
src: http://linux.wordpress.com/2006/09/28/fun-microsofts-commercial-support/
A lot of managers are afraid to use Open Source Software, because it doesn’t come with any support. Of course that isn’t true. It is a classical piece of FUD. And then again, how much is support worth?
| MS: | Microsoft Support. Good morning, sir. Can I help you. |
| IC: | I have a problem. My computer has halted with a message. |
| MS: | What’s the message, sir. |
| IC: | ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102; Microsoft Windows is Not Present |
| MS: | May I have your product key, sir. |
| IC: | [gives completely valid product key] |
| MS: | I’m sorry, sir. That is not a valid product key. |
| IC: | But I bought it at Amazon! And it was shipped with Federal Express. |
| MS: | I’m sorry, sir. It is a counterfeit copy. |
| IC: | I don’t understand.. |
| MS: | I’m sorry, sir. |
| IC: | Is there anything you can do for me? |
| MS: | You could contact Amazon, sir. Or.. |
| IC: | Or what? |
| MS: | You could send us the CD’s, sir. We will verify authenticity for you. |
| IC: | That would be great! When will I have them back? |
| MS: | We just verify authenticity, sir. We won’t return them. |
| IC: | Even if it is a genuine copy? |
| MS: | Even if it a genuine copy, sir. |
| IC: | Oh.. |
| MS: | I’m sorry, sir. Have a nice day. [click] |
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| MS: | Microsoft Support. Good morning, sir. Can I help you. |
| IC: | Windows displays some strange message on my screen. |
| MS: | What’s the message, sir. |
| IC: | ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102; Microsoft Windows is Not Present |
| MS: | May I have your product key, sir. |
| IC: | [gives completely valid product key] |
| MS: | Ok, sir. Can you please reboot your PC? |
| IC: | Will that solve the problem? |
| MS: | Please reboot your PC, sir. |
| IC: | Ok, ok, wait a minute. |
| MS: | Please call us again if you eXPerience any more problems. Have a nice day, sir. [click] |
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| MS: | Microsoft Support. Good morning, sir. Can I help you. |
| IC: | Hi, it’s me again. I still got the same error. |
| MS: | What’s the error, sir. |
| IC: | ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102; Microsoft Windows is Not Present |
| MS: | May I have your product key, sir. |
| IC: | [gives completely valid product key] |
| MS: | I’m afraid you’ll have to reinstall Windows, sir. |
| IC: | Really? That takes forever. Is there any other way? |
| MS: | No, sir. I’m afraid not. Have a nice day. [click] |
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| MS: | Microsoft Support. Good morning, sir. Can I help you. |
| IC: | I reinstalled Windows and I still got the same message box!! |
| MS: | What does the box say, sir. |
| IC: | ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102; Microsoft Windows is Not Present |
| MS: | May I have your product key, sir. |
| IC: | [gives completely valid product key] |
| MS: | That will be fixed in the next release, sir. |
| IC: | The next release? When will that be? |
| MS: | Vista will be released January 2007, sir. |
| IC: | Can I get an update? |
| MS: | No sir, not for a OEM version. |
| IC: | And how much will it cost me to get this new release? |
| MS: | $199 for Windows Vista Home Basic, sir. Do you want to pay with Visa, Mastercard, Diners, etc. |
| IC: | I can order right now? |
| MS: | No sir, we have to charge you $350 for this call. |
| IC: | I don’t get any free support? |
| MS: | No sir, not after sixty days and only if it concerns a bug in our software. |
| IC: | This isn’t a bug? |
| MS: | No sir, it’s a critical security update issue. |
| IC: | [murmurs a credit card number] |
| MS: | Thank you sir, for calling Microsoft support. Have a nice day! [click] |
Categories: Fun
